Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin panel and front end. This extension mainly for issue tracking...
Main Features
- Can have n number of tickets and categories.
- Can assign - user/manager to handle tickets of any category.
- Having options for e-mail and attachment.
- Customizable e-mail template options.
- Static and customizable templates.
- Mobile responsive.
- Template colors/background colors can be customized.
- Build with e-mail replying option.
- Status and category changing option is only for admin and assigned user.
- Category changing option can be disabled for assigned user.
- Automatic update status to new and replied e-mails.
- Filters for tickets by subject, id, category and status.
- Multi language support.
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