| Views | 6,445 | Downloads | 87 |
|---|---|---|---|
| Version | 5.1.0 | Created | 2015-07-31 |
| System | Joomla 1.5 & 2.5 & 3 | Changed | 2020-11-25 |
| Website | JED | Developer | ActiveHelper |
| License | GNU/GPL | Original Price in Developer Site | 39.95 $ EUR |
Monitor in real time your website visitors. Know how many visitors are in the website, who referred, where are from, what keywords we reused to find the website and the visitors navigation history. Know decisive information of your website visitors patterns, conversations and agents service.
Geo Location based on IP to location for the visitors on your website. See the visitors hometown map. Run the Live Help on your web server having 100% control over your data and many domains that you have.
The ActiveHelper LiveHelp Server is UTF-8 multi language. The Live Chat system is translated to English, Spanish, German, Portuguese, Italian, French, Czech, Swedish, Norwegian, Turkey, Farsi, Greek, Hebrew, Serbo-Croatian, Russian , Hungarian ,Dutch, Finnish, Danish, Traditional Chinese, Simplified Chinese , Arab, Polish , Bulgarian, Slovak , Croatian , Lithuanian, Romanian, Slovenian, Estonian , Latvian and Georgian.
- Unlimited agents
- Unlimited Domains
- Unlimited Departments
- Multi Language Support
- Full UTF-8 Support
- SSL Support
- Agent to agent chat
- Agent schedule work time
- Joomla User Recognition
- Joomla Menu Item Status Indicator
- Country Restriction
- Chat Re-branding
- Image for each agent
- Multi Language Joomla admin panel
- Real-time Chats
- Multiple Chat Requests
- Auto Save Transcripts
- Capture Visitor Data
- Chat Queue Line
- Offline Messages
- Disable chat module in Offline mode
- Record Offline Messages
- Send Transcription to the Visitor
- Ratings
- Transfer Chats
- Visitors Tracking
- Domain visitors grouping
- Country visitors grouping
- Visitors IP/Hostname filtering
- Visitors Navigation History
- Proactive Chat Invitations
- Proactive Messages
- Auto start invitation
- Disable Invitation
- Redirect URL offline form
- Website Push
- Typing status notifications
- Pre typed Responses
- Send Links / Images / JavaScript
- Sound & Visual Alerts
- Smiles Images
- Operator Rating
- Summarize System activity
- Support Statistics
- Geo Location based on IP
- Google Analytic integration.
- Online/Offline status images
- Proxy support
- Multi Language Images
- Agent spellchecker
- Support Panel desktop for Windows and MAC unlimited
- Support panel mobile for iPhone/iPad unlimited
- Support panel mobile for Android unlimited
- Live chat window re-brand options
- Static chat image position option
- Live Chat Skins
- Joomla 1.5 & 2.5
- ActiveHelper LiveHelp 4.5.0
- Joomla 3
- ActiveHelper LiveHelp 5.1.0
# Roland 2016-07-20 01:37
I have the problem that whatever I try it won't work. I have installed everything and made sure that it is correct but nothing. Also in what folder should I upload the pictures?
Thanks!
# Joomla! Share 2016-07-20 07:58
# damien 2016-07-23 04:33
# Joomla! Share 2016-07-23 08:21
# damien 2016-07-23 13:47
# Roland 2016-07-24 02:24
# damien 2016-07-26 11:05
Also, you have to be sure the tracking script is whitelisted at your hosting company because if not you get an error message in the chat window asking to enable the cookies. It has nothing to do with the cookies!
It has been a journey, but now I have an official and fully functional support platform and believe me it is the best I have ever seen!
Contact me soitoutd
# Roland 2016-07-29 07:46
Only question I have is what do u mean with customer and front-end area? Is that here or at the developer?
Thanks and regards!
# damien 2016-07-29 20:08
Contact me by email and I'll help you with that, no problem!
# Sergio 2018-02-07 10:08
# Joomla! Share 2019-01-20 10:35