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JTag Help Desk 2.1.1
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JTAG HelpDesk is a nifty tool to help web masters organize their incoming contact inquiries and their FAQ knowledge base, doing all that in a simple, yet very user friendly fashion.


Component :

  • Fully customizable look and feel with size scaleable User Interface - to help match any layout
  • Ready to translate front and back end
  • Ability to switch on/off form fields, change their labels, help info tool-tip and mandatory status
  • Ability to create a multitude of issue categories for both inquiry form and knowledge base
  • Admin can give a status to the inquiry create HTML contents for each question in the FAQ knowledge base
  • Ability for registered users to see the status of their inquiries
  • Positive/Negative user rating to facilitate the ability to distinct bad FAQ entries and get feedback from your users
  • Automatically save information in Joomla contacts
  • Integrated skype which will allow users to chat with admin of the site.
  • User can send reply to existing inquiries directly from front end.
  • User can see replies of his/her inquiry directly from frontend.
  • Captcha Integration.
  • Can store History of tickets
  • Functionality of Recent Solved inquiries and restore those inquiries

Module :

  • A module that allows the web master to dock a "contact us" button to any of the screen edges that invokes a tabular view combining both Inquiry form and FAQ Knowledge base

Language Support :

English, German, Italian, Dutch, French

Only registered and logged in users can download this file.
Joomla 2.5
JTag Help Desk 3.2.7
Joomla 3
JTag Help Desk 2.1.1
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