JTag Help Desk 2.1.1

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Component :

• Fully customizable look and feel with size scaleable User Interface - to help match any layout
• Ready to translate front and back end
• Ability to switch on/off form fields, change their labels, help info tool-tip and mandatory status
• Ability to create a multitude of issue categories for both inquiry form and knowledge base
• Admin can give a status to the inquiry create HTML contents for each question in the FAQ knowledge base
• Ability for registered users to see the status of their inquiries
• Positive/Negative user rating to facilitate the ability to distinct bad FAQ entries and get feedback from your users
• Automatically save information in Joomla contacts
• Integrated skype which will allow users to chat with admin of the site.
• User can send reply to existing inquiries directly from front end.
• User can see replies of his/her inquiry directly from frontend.
• Captcha Integration.
• Can store History of tickets
• Functionality of Recent Solved inquiries and restore those inquiries

Module :

• A module that allows the web master to dock a "contact us" button to any of the screen edges that invokes a tabular view combining both Inquiry form and FAQ Knowledge base

Language Support :

English, German, Italian, Dutch, French

Joomla 2.5

JTag Help Desk 3.2.7

Joomla 3

JTag Help Desk 2.1.1